Criminals are targeting members of the public with automated calls stating that the recipient has been charged for an Amazon Prime subscription. 

The callers use this lure as a way to gain access to the recipient’s online banking account.

How does it work?

1. The victim receives an automated call stating that they’ve been charged for an Amazon Prime subscription. They’re asked to press 1 to cancel the charge, this connects them directly to the fraudster.

2. A fraudster, posing as an Amazon customer service representative, then tells the victim that the Prime subscription was purchased fraudulently and that they need remote access to the victim’s computer in order to fix a security flaw that will prevent it from happening again.

3. The victim is asked to download an application called Team Viewer, which grants the fraudster remote access to the victim’s computer.

4. The victim is then asked to log onto their online banking account whilst the criminals are able to monitor everything via Team Viewer

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