Please be aware of energy rebate scams which are circulating. There are fake texts and emails going round which appear to be from gov.uk or from Ofgem – the energy regulator and these are asking people to click a link to register for the £400 energy rebate.

The links will go to a site that is designed to collect your personal details for the scammers. Some of these sites look very much like the real government website but they are fake – you do not need to register to get this discount, or give anyone your personal details, your energy company will be automatically applying it to your bill. They should have already been in touch to let you know how they will be doing this.

If a suspicious text message is received it can be forwarded to 7726 free of charge, and the suggestion is for it to be deleted. 

Forward suspicious emails to report@phishing.gov.uk

If someone suspects they have been a victim of a scam and unwittingly shared personal financial details, they should notify their bank ASAP and also report the matter to Action Fraud 0300 123 2040.

There is also the possibility that criminals may attempt to approach people via cold calling at the door, under the guise of this official support scheme. If anyone receives an unsolicited knock on the door regarding any discount scheme or refund please be vigilant.

How you’ll get the discount:

Households will start to receive the discount from October

You do not need to apply for the discount, and there’s no need to contact your energy supplier.

The discount will be applied to your monthly household electricity bill for 6 months starting in October 2022. You’ll get:

• £66 in October and November
• £67 in December, January, February and March

You’ll get the discount monthly, even if you pay for your energy quarterly or use a payment card.

Traditional prepayment meter users will get equivalent vouchers that you will need to redeem.