The Financial Conduct Authority is encouraging households in financial difficulty to access free debt advice on how to manage problem debts and urged banks and lenders to treat customers fairly.
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Money Buddies can be contacted for free on 0113 2350276 and advisers can support you remotely to look at options and deal with creditors on your behalf. See their website: https://moneybuddies.org.uk/
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This comes after their research shows 12 million people in the UK are likely to struggle with bills and loan repayments as nearly a third of adults have seen a decrease in income during the pandemic and well over a third of these already fear falling behind on payments of rent, mortgages, loans or credit cards.